OUR SERVICES
Welcome to Voylogic Enterprise, your premier outsourcing partner, offering exceptional services to clients across the UK, USA, Australia, and Canada. With a workforce of more than 100 employees, we take pride in delivering top-notch customer service, sales support, and unmatched aftersales assistance to your customers.
Our journey has taken us from serving private companies to catering to major holding companies, and the response we've received has been nothing short of overwhelming. Throughout this rapid growth, we have consistently thrived under pressure, tackling challenges head-on and successfully scaling our business to new heights. We take pride in our achievements and look forward to continued success as we forge ahead on this exciting path of expansion and excellence.
1. Inbound Customer Support
Handling customer queries, complaints, and requests efficiently through multiple channels such as phone, email, and chat. Our trained agents deliver empathetic and professional support that enhances customer satisfaction and loyalty.
2. Outbound Customer Support & Sales
Conducting targeted outbound campaigns including lead qualification, tele-sales, appointment setting, and customer follow-ups. We help you engage your customers proactively to boost conversions and revenue.
3. Technical Support Services
Providing expert assistance for troubleshooting, product setup, and technical inquiries. Our team is trained to handle complex technical issues and deliver fast, accurate solutions to your customers.
4. Back Office & Data Processing
Offering efficient and secure back-office support including order processing, data entry, CRM management, and reporting. We ensure seamless operational support that keeps your business running smoothly.
5. Multilingual Support
Supporting clients with diverse customer bases by providing multilingual support services, ensuring clear communication and customer satisfaction across different languages and regions
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6. Quality Assurance & Compliance
Implementing strict quality checks, monitoring, and compliance processes to meet global standards and ensure your campaigns maintain the highest level of service integrity.